Water stain on the ceiling. Mould in the bathroom. Who's responsible? Propero triages the issue, determines responsibility using current legislation, and drafts the response. No guesswork.
Triage Every Request, Automatically
A maintenance request comes in. Propero identifies the issue, determines urgency, and drafts a response to the tenant. If the owner needs to know, they get notified. If a trade needs to be booked, that gets drafted too.
Backed by Real Knowledge
Not a generic chatbot. Propero uses industry expertise and legislation lookup to give accurate answers. Who pays for what, when access is required, what's urgent and what can wait.
Track Every Request
All requests across the portfolio in one view. Comments, photos, and progress from start to finish. Nothing falls through the cracks.
Coordinate Access, Automatically
Select when the repairer needs access. Tenants get notified, and you know when they confirm. No back and forth.
Your Tradespeople, Stored
Keep all your tradesperson details in one place. Ready when you need them.