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Maintenance Made Simple - From Request to Resolution

Written by The Propero Team · 29 December 2025
Propero app AI maintenance diagnosis showing repair responsibility for landlords and tenants

Water stain on the ceiling. Mould in the bathroom. Who's responsible? Both landlords and tenants can ask Propero. Upload a photo, describe the issue, and get an answer backed by industry knowledge and legislation. No guesswork, no arguments.


Diagnose Issues Together

Landlord or tenant, either can start. Upload a photo, ask a question. Propero's AI identifies the issue, asks the right questions, and determines responsibility. Same answer for both sides.


Backed by Real Knowledge

Not a generic chatbot. Propero uses industry expertise and advanced legislation lookup to give accurate answers. Who pays for what, when access is required, what's urgent and what can wait.


Track Every Request

All requests in one view. Add comments both parties can see, upload photos, and track progress from start to finish.


Coordinate Access, Automatically

Select when the repairer needs access. Tenants get notified, you'll know when they confirm. No back and forth.


Your Tradespeople, Stored

Keep all your tradesperson details in one place. Ready when you need them.


Invoice to Statement, Instantly

Once resolved, upload the tradesperson's invoice. It syncs straight to your Property Statement. EOFY sorted.

Ready to simplify property management?

Download Propero